10,000 Touches to Kitting and Assembly Proficiency

By
Productiv

What if you could play Eruption on the guitar like Eddie Van Halen simply by practicing for 10,000 hours? Or consistently play par golf with the same practice commitment?Malcolm Gladwell popularized the ‘10,000-hour rule’ in his best-selling 2008 book Outliers. In the book, Gladwell poses that 10,000 hours of ‘deliberate practice’ at most skills will lead to world-class expertise. While provocative and easy to remember, this notion has been often challenged and debunked by other researchers like Frans Johansson who argue that not all practice is created equal, and that only highly structured environments support such causal relationships.It is easier to argue, however, that the right quantity and quality of practice leads to better proficiency and improved performance.

10,000 Touches to Proficiency

Right around the time Gladwell was writing Outliers, Productiv leaders were collecting similar data in their own operation. The question we were trying to answer: how many ‘touches’ does it take to become proficient at a kitting or assembly task? Asked another way: how long until a new employee can be fully productive?After collecting data for 1,000 projects, Productiv’s research determined that it takes 10,000 touches to reach 100% proficiency with a kitting or assembly task. In the fulfillment world, this task-level proficiency can be reached after one week or 40 hours -- far less than the 10,000 hours it might take to master Van Halen’s riffs. Here is a chart showing our results.

Achieving Better ROI with Reliable and Proficient Workers

Training is an investment. If your fulfillment operation is using temp labor, it is important to track just how long new workers stay. Often, temp workers don’t return after the first few days which means you are constantly replacing learners with learners. This productivity shortfall multiplies across your team as Supervisors and other workers are constantly training new workers, or shifting tasks to accommodate for varying degrees of proficiency. When possible, use your own workforce or outsource to a partner with reliably trained and proficient workers to achieve the throughput and margins you need.If you’re looking for a kitting and assembly partner with a reliable proficient workforce, give Brendon McGann a call at (804) 441-3915. Brendon is Productiv’s SVP Supply Chain and has worked with many contract manufacturers, packagers and other companies to solve their labor-intensive operational challenges.

Share:

Related Content

April 4, 2024

The Art and Science of Inventory Management

Inventory management, when done right, is equal parts art and science. Learn how combining tech, process, and sector expertise is the recipe for success.

March 18, 2024

Positive Markers, Investment & Innovation Seen in Logistics Industry

A positive 3PL report, and some much-needed technology investment in drayage, were among the upbeat indicators recently in the logistics industry.

What We Do

warehousing

Warehousing & 3PL Solutions

value-added-services

Value-Added Services

piece-rate-teams

Client Embed Programs

Subscribe to Updates

Get ideas on how to delight your customers with delivery on their timeline.

You've been subscribed to receive updates!
Oops! Something went wrong while submitting the form.

Explore

How to bring efficiency to your operations with Productiv